SpellBeeSupport
We're here to help you and your young spellers.
Contact us
The quickest way to reach us is by email — we usually reply within one business day.
Email: support@spellbeeuk.comFrequently asked questions
How do children sign in?
Children never use an email or password. A parent or teacher creates a child profile, and the child signs in with the family code shown in the dashboard plus their own 4-digit PIN.
I forgot my child's PIN.
A parent can reset a child's PIN at any time from the child's profile in the parent dashboard.
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID or Google Play account. Manage or cancel any time in your device's account settings:
- iOS: Settings → [your name] → Subscriptions → SpellBee
- Android: Play Store → Menu → Subscriptions → SpellBee
How do I delete my account or a child's data?
A parent can permanently delete any child profile and its data from the parent dashboard at any time. To delete your whole account, contact us at support@spellbeeuk.com.
Is SpellBee safe for children?
Yes. SpellBee is ad-free, uses no third-party advertising or tracking SDKs, and is built in line with the UK Age Appropriate Design Code and UK GDPR. See our Privacy Policy for details.